Blue Maple Networks Privacy Policy

Revision History

Inception: August 1, 2005

Summary

Blue Maple Networks does not rent, trade, loan, or sell your personal information, or any other information which may identify you, to third parties without an explicit opt-in agreement. We are committed to protecting our customers' privacy. The information we collect is used to process your order and to enhance your experience with us. We also monitor customer traffic patterns and site usage in order to help us refine the design and layout of bluemaplenetworks.com and related subdomains.

This policy document covers:

›	What personally identifiable information of yours Blue Maple Networks collects
›	The organization collecting the information
›	How the information is used
›	With whom the information may be shared
›	What choices are available to you regarding collection, use and distribution of the information
›	The kind of security procedures that are in place to protect the loss, misuse or alteration of information under Blue Maple Networks' control
›	How you can correct any inaccuracies in this information

Your Personal Information

When you place an order at our site, you provide us with your name, email address, credit card information (unless paying by cashier's check or money order), address, and phone number. We use this information to process your order and keep you up to date on its status. The financial information (credit card number, expiration date, billing address, etc.) that we collect from you is used for billing purposes only.

In order to serve you best, credit card transactions are handled by a reputable third-party service provider and banking institution. Once the bank authorizes your credit card, we begin processing your order. The banking institution we do business with is under strict obligation to keep your personal information private.

We also work with third parties that perform various vital functions on our behalf. Such functions include shipping and delivering of packages. These third parties will have access to personal information as required for them to carry out these functions on our behalf, no more, no less. They are also under strict obligation to keep your personal information private.

Blue Maple Networks is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children's online activities and interests. We do not knowingly collect information from children under the age of 13 and we do not target our websites to children under 13.

As our business continues to evolve, we may acquire or sell business units or subsidiaries. Customer information is one of the business assets that would be transferred in these types of transactions. In such a situation, your personally identifiable information would only be used in a manner consistent with our pre-existing Privacy Notice.

Legal Compliance and Cooperation

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site. We will also report any activity we believe to be unlawful to the proper authorities. We may release account information when we feel that such a release is necessary to protect the rights, property, and safety of our users, Blue Maple Networks, or others.

Notifications and Opting In or Out

Blue Maple Networks may occasionally notify you via email about important functionality changes to our web site or special offers we think you'll find valuable. At the bottom of such email will be directions on how to take your email address off our distribution list.

Secure Environment

Our secure servers and related site computing environment uses advanced encryption and firewall technology to keep your personal information private. The secure server layer (SSL) software completely encrypts the information you input so that it cannot be read as it travels to the ordering system. We have extremely strong security measures in place to protect against the loss, misuse, or alteration of your information while it is in our control.

Cookies

"Cookies" are small pieces of information that are stored by the browser onto your computer's hard drive. There are two types of cookies, "Stored" and "Per-Session". Stored cookies are saved onto your hard drive permanently whereas session cookies are not. If our web site is left idle for over 30 minutes or if the browser is closed, the per-session cookie will be deleted as well. Cookies may be used to keep track of your current shopping session. Blue Maple Networks does not use cookies to store/retrieve your personal information. By default, most web browsers have both types of cookies enabled, but these settings can be altered. To place an order on our website, per session cookies have to be enabled, but stored cookies do not.

Surveys

Blue Maple Networks may occasionally administer surveys at our site that request your opinions and demographic information. Here, we do not ask you for contact information, and we will never contact you regarding your answers to a survey. Survey answers are strictly confidential. We only use survey data in an effort to better serve our customers. If you do not wish to participate in a survey, simply decline to participate when asked.

Statistics

We may use your Internet Protocol (IP) address and ISP (Internet Service Provider) name to help us diagnose problems with our server, and administer our web site. Your IP address may also be used to gather broad demographic information, as well as identify customer traffic patterns and site usage. This information aids us in merchandising and in refining the design and layout of the store.

Blue Maple Networks may receive aggregate statistics about our customers, sales, traffic patterns, and other shopping information, from reputable third-party vendors or our marketing partners. These statistics will not include any information that identifies you personally.

Your Consent

By using our web site, you are agreeing to let us collect the aforementioned information (please see the above) and use it in the said manner.

Other sites accessible through Blue Maple Networks have their own privacy policies and data collection practices. Please consult each site's privacy policy. Blue Maple Networks is not responsible for the actions of third-parties.

Right to Update Our Policies

BMN reserves the right to change, modify or remove in whole or part any term, section or wording of this document without prior written or verbal notification. You may at any time request an updated version of this document by contacting us or reviewing the most up to date version of this policy at http://www.bluemaplenetworks.com/privacy.html.

Contact Us

If you have any questions, concerns, corrections, or ideas about this privacy statement, Blue Maple Networks's practices, or your business with Blue Maple Networks, please contact us at info@bluemaplenetworks.com.

Blue Maple Networks

1201 Andersen Drive, Suite Q
San Rafael, CA 94901
(415) 699-8504
(415) 457-8504 Fax

Business Hours: 9am - 6pm Pacific

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